Returns will be accepted on unworn, undamaged, full-price items, with the Sheena Bulsara within 14 days of purchase from SBBrandLondon.com.
Returns and exchanges are not accepted on any special orders, custom styles, Vintage Gold collections or SALE items.
Shipping costs are nonrefundable.
Items returned without prior authorisation will be returned at the customer’s expense.
RETURN PROCESS
To return an item, please email sheenabulsara37@gmail.com with the word “Return” and the order number in the subject line.
If you are an international customer, or a domestic customer who chooses not to use the provided UPS label, please be sure to use an insured courier such as FedEx, UPS, USPS (insured services) and retain your receipt.
SBBrandLondon is not responsible for items that are lost, stolen or damaged in transit.
Email me for customer Returns Address.
Please allow 6 business days after your item is delivered for the refund to be processed.
Once the refund is submitted, a confirmation email will be sent to the email address associated with the original order (unless otherwise specified).
Refunds are issued for the product cost only in the original form of payment with any return shipping fees deducted (if provided return label was used). Original shipping costs are non-refundable.